Privacy Policy

Akram Awan ("we", "us") operates akramawan.com.pk. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

• Name, email, phone, and address when you register or place an order
• Order history and saved reorder lists
• IP address and browser for security/fraud prevention
• Wholesale application details (business name, type, volume)

2. How We Use Your Information

• Process and deliver your orders
• Send order confirmations and TCS tracking via WhatsApp/SMS
• Review and process wholesale partner applications
• Generate PDF invoices
• Prevent fraud and maintain account security

3. Data Sharing

We share your delivery details with TCS Courier solely for the purpose of shipping your order. We do not sell your data to third parties or use it for advertising.

4. Data Security

Your password is stored as a bcrypt hash — we never store plain-text passwords. All forms use CSRF protection. Access to customer data is restricted to authorized staff only.

5. Cookies & Sessions

We use session cookies to maintain your shopping cart and login state. We do not use advertising or analytics cookies from third parties.

6. Your Rights

You may request to view, correct, or delete your personal data at any time by contacting us. Account deletion requests are processed within 7 business days.

7. Contact

For privacy questions, contact us at info@akramawan.com.pk or via WhatsApp.